Launch support
Help adding your site, installing tracking, creating first links, and checking events are flowing.
Support
Practical help when tracking needs to work.
Get support for setup, campaign links, lead recording, sale tracking, affiliate reward rules, plugin installs, webhook checks, and attribution diagnostics.
Support focus
Tracking health, not vague tickets
Support is built around finding where attribution breaks: click, session, lead, order, webhook, notification, or revenue.
Tracking checks
Plain-English support when clicks, visitors, leads, orders, notifications, or revenue attribution stop matching.
Plugin and webhook help
Support for WordPress, WooCommerce, Magento 2, embedded forms, and custom sale webhook setup.
Campaign guidance
Advice on structuring links for creators, social posts, paid ads, email, affiliates, and partner sites.
Free tracking health check
Find out whether your tracking is working.
We’ll help you check whether clicks, visitors, leads, orders, webhooks, and revenue are being captured correctly before you commit to a trial or paid plan.
- Useful if forms, orders, or revenue are not matching sources
- Covers campaigns, affiliates, creators, ads, forms, and ecommerce
- Designed to start a practical setup conversation
Ticket system
Send a support request.
Submit the form and it will email KnowYourVisitor support, then send a confirmation email back to the person who raised the ticket.
- Ticket reference generated automatically
- Copy sent to the submitter
- Useful fields for tracking and integration issues
30-day free trial
Start free 30-day trial
Start with setup support included.
Use the trial to get tracking installed, links created, and attribution health checked with practical support.